A technical hurdle, a pre-sales question or an enterprise requirement — our team is ready to assist.
Our team troubleshoots issues and makes sure your tools run perfectly.
Clear answers about plugin features, compatibility and custom licensing before you buy.
Guides, video tutorials and API references to master our tools in minutes.
Get in touch
The fastest way to contact BongDevs is WhatsApp at +880 1752-436049 or email at [email protected]. Tell us a little about your app, website, plugin or marketing goal and the right person on our team will reply.
Prefer a call? Share a few times that work for you and we will schedule a video meeting. Existing clients can contact BongDevs support through the same channels for updates, bug reports or new feature requests.
Whether you are planning a new mobile app, a WooCommerce store, a custom WordPress plugin or an SEO campaign, we listen first, ask the right questions and suggest the simplest path to results. There is no obligation and no pressure — just a clear next step.
FAQ
How quickly will BongDevs reply?
We aim to reply to new enquiries within one working day. Project briefs sent through the Start a Project page receive a written plan and quote within 12 hours.
What should I include when I contact BongDevs?
A short description of your project, your goals, a few examples you like and a rough timeline or budget help us give you an accurate answer in our first reply.
Can I contact BongDevs for plugin support?
Yes. Fixo Cart and Marquee Running Text customers can reach support by WhatsApp or email. Include your license key or order number so we can help faster.
Where is the BongDevs team located?
Our team works from Dhaka, Bangladesh. Most meetings happen online, so you can work with us comfortably from anywhere in the world.
Do you sign NDAs?
Yes. If your idea is confidential, mention it when you get in touch and we will share a mutual NDA before discussing any details.
Is the first consultation free?
Yes. Your first conversation with us is free. We review your idea, answer technical questions and outline the right software development services before you commit to anything.
Which languages do you work in?
We communicate in English and Bangla, and write all documentation and code comments in English so international teams can work with them easily.
Can I visit the team in person?
Yes, by appointment. If you are in Dhaka and would like to meet face to face, mention it in your message and we will arrange a time that suits you.
What are your working hours?
Our core hours are Sunday to Thursday, Bangladesh time, with flexible overlap for clients in Europe, the Middle East and North America. Urgent production issues for active clients are handled outside these hours.
What happens after I send a message?
A team member reads every enquiry, asks any follow-up questions and suggests the next step — usually a short call or a written proposal. You stay in control and decide if and when to move forward.
Can agencies contact BongDevs for white-label work?
Yes. Many agencies contact BongDevs to add development capacity under their own brand. We can join your project tools, follow your coding standards and stay invisible to your clients if you prefer.
How do I send files or a project brief?
Share documents, designs or screen recordings by email or as a Google Drive, Dropbox or Figma link. For larger projects we set up a shared folder and project board after the first call, so every file stays in one place.
Fields marked * are required. We reply within 4–6 hours.
Typically within 12 hours. Priority support within 2 hours.
Supporting clients across 14+ timezones.
Messages are handled inside our secure engineering portal.
Technical HQ
BongDevs Engineering Studio
Dhaka, Bangladesh
